Company also offers a range of social media accounts, for less urgent issues. This option is available for Dropbox Business and Professional users. This option is available 24/7.įor users who need help in real-time, Dropbox offers live chat support. Alternatively phone support is available at + 80 to Dropbox Business and Enterprise users. In the case of more urgent issue, users can contact Dropbox support via email at and receive personalized assistance from a support agent. Company also has an active community forum where users can ask questions, share ideas, and get help from other Dropbox users.

It offers quick guide how to use and troubleshoot Dropbox products.

It provides tips how to use the tool, account, apps and integrations and many more. The Dropbox knowledge base is a comprehensive resource that provides answers to frequently asked questions, tutorials, and troubleshooting guides. Alternatively, if you want self-service help, you can access their knowledge base or community forum.Ĭompany offers several types of support to its users and the most effective way to contact Dropbox depends on urgency of the issue. You can get in touch with Dropbox by sending them an email, beginning a live web chat with a representative, dialling their hotline, or sending them a message on one of their social media accounts. Dropbox also provides a variety of collaboration capabilities that make it simple for teams to collaborate on projects together, like commenting and version history.ĭropbox provides a variety of additional goods and services, such as Dropbox Paper (a collaborative document editor), Dropbox Transfer (a tool for exchanging huge files), and Dropbox Passwords, in addition to its core cloud storage and collaboration features (a password manager). Users have the option to share their works with others, enabling real-time viewing and editing. Users can use Dropbox to store files in the cloud and view them from any internet-connected device. The company was founded in 2007 and has since grown to become one of the most popular cloud storage platforms in the world. Dropbox represents a cloud-based file hosting and collaboration service that allows users to store and share files, photos, and videos with others.

Dropbox customer service billing